I left Avro on 19 May, at which point I was £44.80 in credit. Some 12 weeks later I have still not been reimbursed. I sent several emails, but the replies were generally unsatisfactory, 'Andrew' tried to fob me off by copying and pasting standard replies. He initially pretended not to know me, despite my quoting the account number and even sending him a copy of my final statement. No idea when, if ever, they are going to pay me, although they now say that my refund is 'in progress'. Avoid like the plague!
3 years ago
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