Ordered this item on a Friday Morning - free delivery was 3-5 days, next one down offered Expediated (1 DAY) Mon-Sat £3.99 so i selected this one expecting my item on the Saturday as it says "Mon-Sat", i waited in all day no delivery, i messaged on monday to be told this is 1 WORKING DAY delivery....but it DOESNT SAY THAT! apparently it is HIDDEN IN THE T&Cs so i expected my item on Monday, waited in all day, no text no delivery, again Tuesday no text no delivery, Wednesday, NO TEXT item delivered at 2.30 in the afternoon all they have offered is a £3.99 refund for the delivery which when i checked i had not yet received. Apparently its DPD's Fault as they sent the gate all over the country but Baby Security thought i should be the one to chase this up with them as after it left their Warehouse it was no longer their responsibility.
4 years ago
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BabySecurity has a 4.54 average rating from 1,319 reviews

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