Staff at Bondi junction store need training in the products you stock and customer service skills. Two staff members could not help us with a simple inquiry regarding an item advertised on your site. When the store manager was called over to assist us in-store she was very inconvenienced by the staff members asking for her assistance and was not pleasant at all in her dealing with us. I have bought many items from this store for all my children but I have to say I would be looking at visiting Baby Bunting or Baby Kingdom in the future for any purchases I require as the service is much better.