Very poor communication about delivery. I ordered on the 7th Jan and was told delivery would be within 1 - 2 weeks and that I would get a delivery date shortly. I rang about a week later asking for a delivery date - lady said she would chase it up. Then rang again on Tues 22nd to be told still not scheduled and that he would find out for me. Came back in a few minutes with date of 24th - 2 days later. Left with the impression that if I hadn't chased I would still be waiting.
The service used to be a lot better.
6 years ago
Balcas Energy has a
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