Very pleased with the whole experience, From ordering to delivery no problems at all.Had a small amount of correspondence prior to ordering which was all sorted out with no hiccups and scale pictures of my order was despatched promptly for me to work out the size of my purchace.The Household Cavalry Trooper i received was every inch the detailed sculpture i expected and the workmanship is of high standard. Being an ex-Serviceman the discount code was promptly accepted with no hiccups.......Once again the whole Ballantyne experience has been a pleasure..thank you.