Our new sofa & chairs from B&S is due to be collected in Jan and fully refunded due to the attrocious workmanship..inconsistant filling, wobbly stitching, feet not fitting, nothing is symetrical, sofa dips down on one side as do the chairs. Worst though was the realisation that this 'quality' furniture is made from chipboard! Internal frame split on chair with broken wood inside. Nearly 4k worth of goods! Customer service was appalling, never rang us back that is until we asked for a full refund. A lot of these high street furniture stores goods are now made in China/Europe, mass produced using cheap materials on conveyors. Would not recommend