I ordered a pair of sensio IP44 pendant lights for my bathroom. Although the order was placed approximately 6 weeks ago, however due to unforseen circumstances it didnt arrive until today. I spoke with a wonderful lady called Catherine who was patient all the way through and immensely helpful. Due to the delay of the delivery they offered me free delivery although the delay was not caused by bathroom of distinction but actually from the manufacturers Sensio. Catherine was transparent through the whole ordeal but fundamentally her customer service was impeccable. If you are reading this Catherine.... a big thankyou to you. I know it can't have been easy running to the warehouse and checking for my purchase. The lighting was worth waiting for because they are actually beautiful. I had seen the same pendant lights and found bathroom of distinction came on top and beat everyone elses prices. Delivery arrived today and even the delivery driver ensured that the lights were fit for purpose and he too provided excellent customer service. I definately recommend bathrooms of distinction in terms of pricing, delivery and customer service. My number one place to go now and trust me you wont be disappointed.