Keifer, Harvs, and Cleo have been helping me ever since i first bought a cheat from battle log. Some of the cheats my computer just didn't want to run for whatever reason, they helped me trouble shoot for hours because i couldn't comprehend it. Once it was determined my computer couldn't support them they helped me with the refund process. The cheats the did work i got banned for using due to me being a moron and rage hacking and not restarting after a crash, their support team helped me circumvent the ban so i could get back on on a new account. Battle log is a very good company, i recommend them for any cheating you may want to do.