I purchased my the COD DELUXE just to try it out. I am not very computer savvy, so I also purchased the Installation as well. After gaining remote access to my pc Jay and Roy removed and installed everything I needed to get started. They are very patient and knowledgeable. Customer service is top notch as well. When you need assistance, just head over to Battlelog and click on the green chat button for help. Someone is always available with a quick response and eager to help. So if you are a weekend warrior and only get to play a few days a week due to work. Battlenet has everything you need to have fun and be competitive.