Fast delivery and reassuring message immediately after order explaining I could contact a mobile number any time. I bought the iwalk2.0 to replace crutches and I’m not disappointed. Once I got the hang of it and gained confidence it gave me more freedom and my two hands back. I get a lot of stares from members of the public but most are just interested because they’ve not seem them before. I have managed to do laundry, dishwasher, go up and down stairs and walk a little in a shopping mall. It is pretty tiring but that’s to be expected and I believe it’s less tiring that hopping on crutches. Jerry send me some leaflets to hand it a fracture clinic so they more people can be aware of this as an option rather than just crutches or knee scooters.