Ordered an item and received it promptly so shipping was good. The item seemed to be of good quality. There was an issue on whether the item was the size I ordered or not but it turned out to be the correct size item that I ordered. My only complaint was their lack of communication. I had been waiting a couple of days on the exchange that I was told would be coming but never received it. After contacting them again I was informed that there woud be no exchange due to the fact that they had shipped the correct size originally and I did not qualify for an exchange. If I hadn't had initiated the communication in regards to the exchange not being issued I would have never known it wasn't coming. Seems to be a good company but they need to work on their communications with their customers. Our time is as important as theirs.