Ordered 4 beds online which were in stock. Received an email day later telling me 2 of bed frames were out of stock so I had to choose something else. When delivery came, had one box missing hence could not setup one of the beds. No one from bedstar phoned or emailed me to let me know when missing box would arrive. I had to email them letting them know of missing part. They then told me that they were going to email me and courier would be out next day. I'm still waiting 3 days later. Never again will I buy beds from this company, I paid over £2200. Terrible customer service!