Avoid Bedstar like the plague. Paid an exuberant sum of money for a bed frame with next day delivery. The frame arrived on time however ever 2 DAYS after building it the central support gave way and the slats cracked, making it un-useable. Phoned customer service and was told my Samantha that it was MY FAULT due to no rug being underneath, I explained there was originally a rug underneath and she accused me of lying. Fantastic customer service!! Shocked to see there are lots of positive reviews as it is hands down the worst customer service I have experienced in my life!!!!