Stayed in all day. Hauled the old mattress down two flights of stairs to help the delivery people. Delivery man knocked then disappeared and didn't return. I have had to chase everyone to find out what happened. Delivery company won't schedule to suit me so now asking for refund. I work hard all year for my holiday and don't want to spend it waiting in for deliveries. You'd think people would try harder to rectify their mistakes. That's what real customer service is, not saturation your Twitter feed with five star reviews.
9 years ago
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