Very poor service. Purchased a bed frame with next day delivery and waited.
Sales confirmation was quick (obviously computer generated) shame about everything else.
According to my email I was supposed to recieve another email with delivery information, I'm still waiting.
I called Bedstar the next day to enquire about delivery times to be told that no order had been dispatched and that due to Christmas deliveries I would have to wait until the following day.
Next day came and no delivery, I called on day 4 to ask what the hold up was and I was then told that my item was being delivered that day but only 2 of the 3 parcels.... The other Bedstar explained was lost.
I waited another 4 days for delivery of part 3 so all in all 8 days for next day delivery!
When calling all you are told is its not our fault, please see t&c's.
Never will I use Bedstaruk again. Very poor indeed!!
9 years ago
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