Ordered a new bed, mattress and headboard at a cost of almost £500 for next day delivery. Next day a bed is delivered - the be delivered was wrong and half the price of the bed ordered, and missing the headboard.
Customer services arranged for re-delivery of the correct bed and collection of the wrong one. Another delivery, another wrong bed.
Customer services again tried to resolve and the same again. 3 attempts and 10 days after supposed next day delivery we still do not have the correct bed ordered. Having now wasted 3 days holiday entitlement at work I've had enough and have sent the 3rd incorrect bed back for a FULL and COMPLETE refund.
I will never return to this company and suggest everybody else also avoid any trade with them.
9 years ago
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