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Ed
Offered "select your delivery day" option at point of sale. I did not receive the promised phone call to arrange a delivery slot before the day of delivery (or any communication on day of delivery either!). Had to call Bedstar, who could not help and simply said it would be delivered the next day. Eventually got hold of the courier service who point blank refused to deliver on the day agreed. Was promised a call back by both Bedstar and TMs logistics, neither have called back. Shocking service, the promises made at point of sale were simply not met, and no one even attempted to arrange a delivery slot ahead of the promised delivery date. Bedstar seem uninterested in resolving the issue and getting my bed to me on agreed date. Will update if any change, but at this stage advise is very much avoid Bedstar, they appear to be happy to take your money with promises of next day delivery but have no intention of honouring these point of sale agreements. Stay well away - this is a dishonest company with no integrity who refuse to honour commitments made to customers!
9 years ago
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Bedstar has a 4.0 average rating from 1,328 reviews
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