After being let down by another company I found bedstar after reading some reviews I decided to place my order with them. I ordered a bedframe and paid a £15 delivery charge, as stated on there website is several places "lead time of 3-5 working days" and "3-5 days" as I'm currently sleeping on a matress on the floor thought delivery would been quick so it's not a problem. The 6th day came and still no delivery when I contacted them via email (several times) I had no response so I phoned them (several times) and was advised it was an "estimate of 3-5 days" but nowhere on the website dose it say "estimate". Don't advertise a "leadtime" if you can't stick with it?! I have since asked for a refund so I can find another company to order with (3rd company lucky I suppose) as it came to the 9th working day and still no sign of the frame turning up, I am again now having to chase them for my refund... quick enough to take my money but not quick enough to give it back! Extremely disappointed will not be recommending and definitely won't be ordering for here again as constantly chasing for something they strongly advertise they can deliver in a short leadtime, 2nd company to let me down on the same bedframe!