Ordered a bed frame on a Saturday and was assured delivery on a Tuesday (by email confirmation and the website).
Having taken a full day off work on Tuesday, no delivery.
The next few days were farcical with XDP (Delivery company) poor customer service only being matched by Bedstar's - as they had me wait at home another two times before the bed frame was actually delivered.
I selected Bedstar due to its delivery service even though the bed in question is significantly cheaper elsewhere:
https://www.fruugo.co.uk/birlea-kensington-sky-blue-fabric-double-bed-frame/p-4380434-10016925?gclid=CjwKEAjw5vu8BRC8rIGNrqbPuSESJADG8RV0ZHar3JYtQ8-dOadvQWlyk5zn79NI46cG67urCqG9FhoC5KTw_wcB
My advice DO NOT BUY FROM THIS COMPANY. Use a competitor that is cheaper and will deliver when they state they will.
Also please note I contacted Bedstar and their response was the typical T&C's with no consideration for my time of the cost for taking all this time off work.
Very very disappointing.
9 years ago
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