Ordered bed on Monday and chose delivery Wednesday. Had email confirmation on the morning of the delivery that it would be delivered between 7am and 7pm. Took a day off work to wait in. Had people pick my children up from school so I could stay in. Bed did not get delivered. When I rang bedstar and they said it was the couriers fault and that it was in t and c's that it was not guaranteed to be delivered on the day you choose. Awful customer service. My advice is to buy from somewhere else that might be a little more expensive but has a better reputation and better customer service. Will not be buying from these again.