I ordered a bed and a mattress and paid for extra Saturday delivery. The bed delivery never happened, the mattress has been sent via UPS which doesn't deliver on Saturdays. I requested refund and they charged me extra for return delivery. I lost almost 100 quid. There is more reviews about failed deliveries. This is a scam and must be a very profitable one if Bedstar are not interested in fixing the problem and improving customer experience.
7 years ago
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