Ordered a bed to be delivered two weeks before we needed it . So they had plenty of time to arrange it all. On day of delivery being a double 4/6ft divan it should have been two bases and a mattress . Delivery date came bed arrived but minus one base. As it was Friday we were told base had been sent to another part of the country and we would not get it till Monday . Both my husband and I in our seventies spent 5 nights on the floor Monday came no base was told Tuesday delivery it did arrive. My daughter and I tried for two months to get some sort of compensation . They offered £25 that is £2.50 each per night on the floor we declined .They offered two luxury pillows as compensation . Well these luxury pillows arrive ,they were not even the same size. I would not let my next doors dog have them . Took photos of them .we were told it was not their fault but panther delivery so try and get compensation .this company only offer £25 . If I would most definitely NOT recommend this company .BE WARNED