I wouldn't even put 1 star but there was no other option. Furious beyond words. I ordered two single beds and matresses online on 31st December and was asked to choose a delivery date. I needed the beds for Sunday, so chose 3rd January (today) which was available. I had a confirmation email. they took my money and I have heard nothing from them since! Must have phoned them 15 times today, no response. Call is answered by a machine which asks you to chose which department. You are then put through and asked to wait and then told line is busy and you are cut off. Also emailed customer services, no presponse other than to say they have logged my issue (?) Why offer things if they are not available?