We are So Lucky to have found this company , I ordered Thursday evening and my Bed was here before 10am today (Tuesday) Simon was very helpful answering my questions whilst ordering Online . Panther delivery was quick, polite and they kept in touch texting my delivery info and time slot 7am-9am, this also stated that the delivery window isn’t guaranteed and the driver called me to let me know he was running a bit late but they were here less than an hour after my slot. . The bed is fabulous, well made and exactly what I was looking for , but much cheaper than some stores I’ve looked in . Excellent customer service .