Ordered a Gin advent calendar in mid-November as a present. It didn't arrive. Instead, we got an email issuing a refund on the afternoon of November 30th! We got an email (straight to spam as it was from an account called ADMIN) notifying us of this at 10:50 on the morning of November 30th. Can we now get another Gin Calendar? Nope. Why not tell us before you didn't have stock instead of sitting on our payment for days before refunding. Appalling service.
4 years ago
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