Misinformation on their website led me to buy a keg which was unsuitable for home use unless you had additional equipment (there was also no image of the actual product on the website so I had nothing to go on apart from the description and other customer queries). After having the keg delivered and seeing that it was impossible to use without a tap or pump I called Beer Hunter, unable to get through to anyone, I left a message and sent an email with screen grabs of the website page with the misinformation. A few days later I had a reply thanking me for pointing out the mistake on their website and I was advised that I could buy a party pump from amazon allowing me to use the keg. I emailed straight back explaining that I didn't want to spend even more money and I requested a return and I am still waiting for a resolution, I’ve called, emailled … still nothing … extremely poor customer service