I ordered a Christmas gift from Beerhunter, a gift set of four beers and a glass. Beerhunter posted this fragile and breakable item in a cardboard packet - it arrived at the delivery address in a completely unacceptable state. The glass and some bottles had smashed, leaving a soggy parcel containing liquid and broken shards of glass, and a disintegrated returns slip. As advised by Royal Mail, I refused to sign for the item (having no readable return address from the returns slip). I have contacted Beerhunter through two separate methods to resolve my issue but am yet to receive a response to either message. Incredibly disappointing; I’ve not experienced a service like it.