I would like to say that this product is brilliant, however, I cannot say that as I have still not received the item which was ordered nearly 10 day ago. It was also meant to be a retirement gift for a colleague, but was obviously unable to give him the gift. I was told it would be delivered within 5 working days, clearly this did not happen. I rang up to enquire about the delivery details and was told at the latest I would receive the parcel by Friday 20.12.19 which is when the leaving party was. I stayed in all day to receive the parcel which was clearly wasted. Now I have to do a 50 mile round trip to drop this gift off when it finally arrives whereas it should have been given at work. I have sent Admin an email voicing my concerns/issues but have not had a reply yet.Then to top it all off, I receive an email asking me to write a review to for the product that I had purchased, which to be honest is quite comical.