Well I had claims from this berfore with no hassle however. They found a new claim and push me to accept and then ignore all emails when u call they say they give u a update and never call or send email only sent 6 emails that are ingorned after this claim if I ever will get it I won't be using them again and I will definitely recommend fast track claims they are quick and responsive to there customers and charges alot less. Oh so like to add they make claims for you but they charge more on fees then what ur paydays loans intreast was lol joke really. which I hope one day a claim company start chasing these company's for there fees what they charge people.