I ordered parts, which arrived very quickly, only to find out they were not what we needed (thanks to the heating engineer who hadn't really checked when I asked him if they were the right ones). BES were friendly about my error and sent me the returns label to print making the process as easy as possible. I received a full refund without much delay.
My experience was of very good customer service.
4 years ago
BES.co.uk has a
4.7
average rating
from
6,403
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