Well i won't be using again, 5 pound charge for a tank of petrol that holds less than a litre, equipment not collected on day arranged, with no contact from you, when we contacted you were told sorry there was a knock on effect and we have to wait for collection this afternoon, so tough that you have wasted a day waiting on our inefficiency, then to be told they have 48 hours to collect!! Can't see that written anywhere in your policy. There is a thing called duty.of candour, if you mess up you do your best to sort it out, you failed miserably so the rest of my building requirements, which are substantial, will be furnished else where