Anonymous
They booked me a ticket a good price. However, although they sent me my flight information after I used my debit card to book the trip, they did not immediately send confirmation of my booking, but indicated they would contact me shortly to confirm. The next morning, I received an email asking me to call them as soon as possible. When I did, the first agent I spoke with talked to me briefly, then turned me over to another agent, who I suspect was used when it appeared a customer might be difficult to scam. I was on the phone for about an hour or more with a top notch con artist. Regulations were added that were not in my original flight schedule or changed from those I had read. This man went on and on about the truthfulness of his statements, even as held my copy of the restrictions in my hand. He was lying, and he knew that my plane fare was already in the company’s bank. I was pushed into a corner when he continued to insist I could bring no luggage and had to arrive 4 hours before my scheduled flight at 6am. He then told me he could get me on the same flight with a regular ticket and then I could bring a bag and pick a seat and arrive just 2 hours before my flight. I should have never accepted this offer. I just got so concerned about going to the airport at 2am with no carry on for my three day trip. I ended up paying twice as much for my trip as I has originally paid. Don’t ever consider this company. Bestairfares has no ethics and apparently no conscience.
2 months ago
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Best Airfares has a 1.1 average rating from 118 reviews

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