A company with no regard for customers. Due to go to a cottage in Rougham Suffolk on 4th May for our son's wedding (obviously postponed now due to current situation), Rectory Farm Cottage. Best of Suffolk cancelled our booking, but only initially offered a possible rebooking to the end of 2020 and said no possibility of a refund (£800+). We cannot rebook as we don't know when the wedding will be. Very unhelpful. They have not provided the service they contracted to provide. Nor does the insurance they sold us (Another £63 wasted) cover the current situation. Be warned. We are seriously out of pocket because of this company.