B59392 - Worst experience ever and will be seeking legal advise due to the incompetence and poor management by this company. A project that should have taken 12days to complete has gone into 4 weeks and shows no sign of being completed. We paid for a power shower and was told to purchase an additional tank, pump and cylinder to have this. Part of the shower was installed and yesterday and I almost cried when I saw how slow the pressure was. In addition the water sprayed all over the floor due to the poor design of the door. The fitter works when he wants to probably because he has more than one job on the go and when the supplies arrive you either have missing parts or parts that are broken. I have foolishly paid a deposit for my kitchen to be installed by this firm and wiill seek advice as to how to be reimbursed as I shant go through this experience again. A letter of complaint has been sent to the company and I await their response in the hope that my concerns will be addressed. Until then my advise to those that are contemplating using this firm is DON'T.