Very good from start to finish. Very thorough with great advice on how to maximize the space you have. Andy the designer stayed quite late first contact, but again, he was being thorough and giving us what we required and in a polite, friendly and professional manner. No hard sell (the product sells it's self) and plenty of payment options. Paul Harvey (surveyor) came and did the final design and again was very pleasant and professional throughout. He even went out of his way to come and show the electrician where to place the wiring etc. The 2 installers (Bob & Brett) have made a fantastic job of fitting the bedroom, attention to detail and finish is brilliant and again polite and friendly to deal with. Overall, very happy with the service from Betta Living.