A very positive experience overall. Plus points: Overall quality of the kitchen and appliances, competitive price on kitchen units and appliances, professional service from all involved, ease and organisation of process and excellent standard of fitting. Things that could be improved: we would have liked to have purchased a granite worktop however the price was not competitive and we saved around £500 by going to a granite worktop supplier. The overall job would have been completed quicker had we not had to do this. Furthermore, the £250 referral reward needs to more clearly advertised as a gift voucher to spend on Betta Living products, as it currently gives the misleading impression of being a cash reward.