Would have been 5 ***** but let down by poor surveyor, 1 x wall unit measured wrong, I x cupboard unit measured wrong, back-splash measured wrong and tap unit would not fit where surveyor sited it. Tap unit had to go 25cm to the right. I realize errors can be made but these were school boy errors from a supposedly experienced surveyor, he was at our home for three hours to measure everything correctly. This had a knock-on effect as the tiler had to be re-scheduled because a new back-splash had to be made to order and he can`t tile without correct back-splash in place and this caused a knock-on effect for the kitchen floor fitters as we did not want the floor installed before the tiler had finished. Two tradesmen not best pleased having to re-schedule. So, you may wonder, why 4 **** ? The quality of the kitchen units are excellent and the three kitchen fitters we had over three and a half days were superb and could not be faulted. Thank you fellas for a top class fitting job, from Brian & Gail.