Appalling service by Betta Living. I have submitted a formal complaint to them this morning and await to see how they rectify our situation, however reviews have helped me during our house renovation and so unfortunately I wish to warn others of their mismanagement, lack of communication and severe delayed and poor performance. My entire complaint is actually too long to post onto this forum, however our discontent consists of the following: - Cancellations of and late arrival at scheduled appointments, demonstrating inflexibility and no respect for a client's time. - Elements of our wardrobes are currently MISSING. Mirror for a dressing table, shoe racks, etc. This was all originally discussed and AGREED to. - No assistance or updates throughout the process. - Multiple drawings done as no communication or erroneous communication between the consultant and surveyor. - Expect a client to clean up ALL the wood cuttings after the process. Disgraceful that such a company can permit such unprofessional behaviour to persist and shocked that no remedial assistance has been provided. Exhausted by the OVERKILL of the processes! HIGHLY DISAPPOINTED Betta Living.