B74950 Ordered 12Apr16 - New York high gloss white range. Paid in full prior to delivery 11May16 Contacted their customer service on day delivered. To complain of poor gloss finish, wrong size plinth and bent wall units doors. Surveyor sent 12May16 he agreed and Advised of replacements for doors but also advised builders how to remedy. Unacceptable for the sort of money spent. Disappointingly, I have since written formally requesting for full refund and allow them 7 days to respond in breach of Consumers rights act. Email received acknowledging receipt of letter. 12May16. No further contact since. Will file claim in county court if not retunded by Friday 20May16.