Order No 70 150 I usually read the reviews before approaching companies.Reviews about Bettaliving were not encouraging but a friend recommended and I went for word of mouth. Had problems from the very start, with the Surveyor who was extremely negative and made comments like this kitchen design is extremely challenging. I asked for a chimney hood when the Sales man discussed our requirements. Upon Surveyors visit, he made few changes and changed the design and failed to discuss the change to the design. Had to make several calls to get the installation date. When the Installers arrived, they found that the corner unit was not going to fit and left for the replacement unit to arrive. I took leave from work and the day was wasted. Contacted their installation Manager who never returned the call. Had to phone the fitter to find out when they were due back. The fitters were efficient and he did mention a week before installation about the size of the unit and they failed to act upon it. It took another day to finish the job and I had to rush back from a pre arranged function to sign the papers work. Found out that integrated cooker hood has been fitted instead of chimney hood.Upon contacting installation team I was told that due to ceiling height,they were unable to fit the chimney hood. This should have been discussed when the Surveyor came twice to finalise. Spoke to Andy Marsh who also promised to arrange collection of doors the fitters left behind and something I have paid for. This has not happened despite calling customer services few times. It seems that the fitter Tony Noble was more informative than the Salesman and Surveyor put together. Certainly not an easy Company to deal with. They need to be more transparent. Would not recommend this Company. People have also posted bad reviews on face book.