Kerry White
I would not recommend this company for anything. Initially the installers were very efficient and friendly. However approximately 10 months after my kitchen was installed I had an exploding glass extractor fan which was directly over the breakfast where all my family regularly sit. Fortunately this happened in the early hours therefore I dread to think what could have happened if my children had been sat there. My kitchen is approximately 20 foot in length and the glass covered the whole area. Numerous phone calls were made and pictures sent to betta living however there after sales service and attitude was atrocious, lacking any empathy for what could have been. It has taken eight months to have numerous work tops to be delivered which were faulty, however these have now been fitted. There has been other faults with the kitchen such as a hole being left in the newly plastered wall because the original cupboard unit door was catching the extractor fan. No heat strips on the oven door therefore the cupboard doors melted. We also had a small leak in the bathroom and when we came to turn the water off the gas waiting for pipe had been put too close to the stop tap in the kitchen, therefore had to call someone out to resolve this also. We have sent letters to the company who did not respond.We are now one year on and we are still waiting for other items that were damaged to be replaced.
7 years ago
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Betta Living has a 3.3 average rating from 882 reviews

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