NEVER AGAIN would I use this company. It all starts with all these big promises about quality of product and service but that could not be further from the truth. The problems started when we had order the original kitchen and worktops only to be told a few days before the fitting that the worktops have been discontinued, why offer them if this is the case? Even when we went to the showroom to look for alternatives they were still being offered. Then from there the kitchen delivery was delayed, after this the fitter (John) took 12 days to 'complete' (I say complete but that couldn't be further from the truth) a job which we had been advised would take 4 days. We had the area manager out who told us what a wonderful job he was doing, which was a joke. Once John had 'finished' none of the units were cleaned, meaning we are still finding sawdust and rubbish in the cupboards. Some of the units were damaged and John advised he would arrange for them to be ordered, this never happened, I took multiple phone calls for me to arrange this and the repairs have still not been carried out. Additionally the plumbing John did was appalling, which lead to the sink blocking up, the dishwasher and washing machine backing up and the washing machine still doesn't work after approximately 4 weeks which is causing a lot of undue stress in our home as we have two children the youngest being only 7 months old. FYI John, water doesn't run uphill. On top of this there are other issues such as the doors not fitting, cupboards not having backs on, the heat strip above the oven not being fitted correctly nor with the correct item and bits and pieces essentially being bodged into place. Away from the fitting it is nigh on impossible to get anyone to actually do anything about this. I think I have probably phones my installation manager Chris about 50 times, speaking to himself, Andy, Anthony and others without any resolution. Emails have been sent as well without response but they are more than happy to take your money, even though the job has not been finished the portion which we finance has been being taken for the last two months. Absolutely shocking from a company who promises the world but actually delivers nothing. DO NOT WASTE YOUR TIME WITH THIS COMPANY.