Excellent kitchen, very pleased with fit, quality and how it looks. Delivery and fitting was in time and fitters were very good. Customer service was poor - most stuff went to plan, but the few issues we had were difficult to deal with. The area manager for kitchen for the north west was particularly unhelpful and obtuse. The sales guy who came out to estimate was also very pushy and talked us into a couple of decisions that we're wrong for us and we had to change lately ( which then costs extra). Overall satisfied and would recommend, but be on the ball to prevent customer service issues.