We spent £15k on a kitchen and the entire experience was abysmal, what was quoted as a 4 day fit lasted 3 weeks, all the order was incorrect and and after sales service is something to be desired. After fitting my kitchen I had a leak whilst on holiday from the washing machine they fitted and as result had to fight with the fitter, betta living and the PLinsurance group to get them to pay the cost of replacement. This is possibly the worst experience in my life with a business, we have had previous bedroom works with them and had no issues. As a result I have cancelled our bathroom order and lost deposit which is worth it, less hassle.