Having purchased taps and paid for next day delivery with a plumber waiting - the goods didnt arrive. The following fiasco took on ludicrous proportions (which I wont bore you with) being shoved from pillar to post between Better Bathrooms and their courier - with the courier telling me at one point ....:"you must destroy this phone number, its illegal for you to phone me on it".......who are these people? After numerous wasted hours and phone calls listening to MUSak, the taps were located and are allegedly to be delivered today, only two days late and two days Ive had to pay a plumber to stand around drinking tea. Having looked at the other reviews, I have no confidence whatsoever, that these items will be fit for purpose and firmly believe, I should have simply gone to a BETTER BATHROOM SUPPLIER!. BUYER BEWARE, BETTER BATHROOMS ARE NOT BETTER!:mad: