Under no circumstances order from this company got to Victoria Plumb instead. If interested pls read on. I purchased 2 Smartap shower systems 4 years ago with a 5 year warranty. Both showers do not now work and Smartap no longer exist. I the purchaser have a contract with the retailer (Better Bathrooms) who have asked for so much information including a damage report from my electrician which I have provided only for them to now say I need to take it up with the manufacturer which is one, incorrect and two they no longer exist. Most people bought their Smartap systems from Victoria Plumb who are a decent company and honouring their customer contracts. Better Bathrooms are a sham and are at this point refusing to refund even though I have provided all the they evidence asked for and the showers are clearly faulty and still under warranty!!!! I will update this review with more info as I get their responses. DO NOT BUY FROM THIS COMPANY, there are plenty of decent suppliers out there.