late delivery after paying premium fees
I have a trade account with them.
I paid premium fees of £79 for next-day delivery to arrive on Saturday, then went to the site and waited for the whole day but got nothing.
Then, it didn't even arrive until Tuesday, which is ridiculous. I called them to enquire, and they said that they could refund part of the delivery fees, since they had paid for the delivery, without even an apology.
I regret having an account with them tbh.
1 month ago
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