Shower tray sent cracked after a few weeks, causing a flood downstairs. When contacted, straight away they were very rude. Letters from them have said a variety of things including - that's not the tray we sent you, they're not the supports we sent, it's not fitted correctly. All of which is rubbish. They had cost use just to fix and correct everything another £600 on top of the crap shower tray we bought in the first place. This is the worst company I have ever come across and hope nobody else has the misfortune to have to deal with the,. Very rude staff, unhelpful and basically they just lie.