The service we received from better bathrooms was disgusting, the customer service is absolutely rubbish over 1 hour each time before the call is answered. The delivery was due Monday we get a call to say the van had broken down, it was then rearranged for Wednesday the delivery never arrived when we called apparently there was one item missing, we rang customer services we then said they wouldn’t deliver till the following Tuesday. 1. No one had the decency to say the delivery wasn’t coming 2. Why wasn’t all the order there when apparently it was all there on Monday when the original delivery was meant to come 3. We had a bathroom fitter sitting there for 2 days without the items to fit 4. The customer service guy offered the delivery cost back, errrrr no it’s not about the money we need the goods 5. Not once did a manager ring us back to speak to us to offer a full explanation I would never use better bathroom we requested a full refund and went to a more professional company.