Ordered the bath plinth on 11.12.17 and paid. It's about 6ft long and 4 inches wide and fits along the bottom of the front bath panel. ............. and yet, today 17th April 2018 I still don't have it.... 4 months later. I need this specific one to match the main bath panel. Plenty of complete packs in stock (panel and plinth) but even after 4 months they won't even 'break ' a pack and send me the plinth just out of good customer service. In fact there is no service from Better Bathrooms - they are terrible and have to rate amongst the worst people I have ever had to deal with. Full of excuses and empty promises. Never ring you back. You just hang on and on to their recorded music. I have a lovely bathroom just waiting to be finished but after 4 months I'm taking legal advice. Better Bathrooms - YOU ARE A JOKE. I will make sure that I tell everyone I can , to avoid using you. You are disgraceful and couldn't care less.